Job Description

The role of Circle Operations Head is to ensure fault free services to all Mobility/B2B/ Homes customers, by implementing, operating and maintaining the OSP/ISP of Transport, FTTH & MPLS Networks in the circle. To ensure service delivery to all Mobility/B2B/Homes customers from Transport/FTTH/MPLS Network along with new implementation and to maintain Transmission & MPLS network of circle : Fibre KM’s, IRU-KM’s & IP-1 KM’s , Nos of own POP, Nos of Network elements & No. of Home-passes.

Deliverables

1. Reduce & sustain Network faults both SA & NSA by as per respective circle targets for Mobility, Homes & B2B.

2. To meet the deadlines of MTTR for service impacting faults.

3. Creating network diversities & robustness to avoid services impact.

4. Recent deliveries by Fibre readiness/ patching/tapings for B2B/Homes/Mobility customers & new projects.

5. Preventive maintenance of OSP/ISP as per schedule.

6. Network maintenance cost reduction.

7. Team Development & pipeline creation for NMT/ISP/AMs

8. Driving the adaption of digital tools.

9. Ensure quality of work as per specifications.

Demonstrate (Key competencies)

Business Acumen - able to plan through strategic thinking, carries an understanding of all areas of a business' operations and how they are interconnected,



recognizes the financial elements of the business; and makes decisions to move the business with appropriate strategy. Ability to read, analyze and interpret common scientific and technical journals, financial reports, legal documents or government regulations

Execution excellence - translates initiatives into actions, creates accountability, ensures skills and readiness, defines and adheres to Processes, Strive for excellence. Sets aspirational targets and milestones for self & team in alignment in organization objectives, Perseveres to deliver results irrespective of challenges & constraints.

Leading & energizing teams - Ability to effectively lead a large & diverse operations of newly formed organization in a highly evolving, multi technology & varying customer needs environment

Educational Level

Qualification-

B.E/B.Tech with 15-17 years of experience in OSP/ISP of Transport, FTTH & MPLS Networks .

Experience of handling large Field operations org

Effective communication/interpersonal skills to manage team and customer

Influencing- Is an influencer, manages the stakeholders by creating a lasting relationship based on a consistent delivery of a win-win proposition

#BAL

Job Snapshot

Updated Date

17-08-2026

Job ID

Job_11012

Function

Network

Location

UP-Lucknow-Gomti Nagar-Circle, Lucknow, Uttar Pradesh, India

Experience

15 - 17 Years

Employee Type

Employee

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