Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BTP Integration Suite
Good to have skills : Oracle Procedural Language Extensions to SQL (PLSQL)
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system stability and performance throughout the day.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document and communicate findings and solutions clearly to stakeholders.
- Assist in the continuous improvement of support processes and tools.
- Provide guidance and support to junior team members to foster their development.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in SAP BTP Integration Suite.
- Positive To Have Skills: Experience with Oracle Procedural Language Extensions to SQL (PLSQL).
- Strong understanding of integration technologies and middleware platforms.
- Experience in troubleshooting and resolving complex application issues.
- Familiarity with cloud-based integration services and APIs.
- Ability to analyze system logs and performance metrics to identify root causes.

Additional Information:

- The candidate should have minimum 2 years of experience in SAP BTP Integration Suite.

- This position is based at our BDC7A - SEZ office.

- A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru