Job title: Operator Executive

Location : Navi Mumbai

Purpose of function :

In this position, you will assist in all operational hub activities on ships worldwide covered by our global contracts.

Duties & Responsibilities:

- Attend daily emails flow in the clients folder to ensure timely follow-up and action.
- Check Daily Reports for PDA / FDA / SDA calls
- Update and maintain work done sheet.
- Update working Instructions when there is any change in procedures and the updated file is kept on shared folder.
- Co-ordinate with GOH / FINHUB teams when their assistance is required for PDA / FDA submissions.
- Provide suggestions to improve the process.

Internal contacts:

- IT, Operations teams , Finance teams, client managers

External contacts:

- Clients, Vendors, Third party portals

Education level / needed knowledge and experience:

- Have a college degree, and a shipping-related training is a plus;
- Job experience,



in shipping or business process outsourcing environment is an advantage;
- Have good communicative skills and a valuable knowledge of English, both speaking and written;
- Affinity with IT systems;
- Have no nine-to-five mentality;
- Ability to work with international contacts and have a global perspective
- Have a positive attitude and commitment to the company, based on our three core values of Service, Innovation and Integrity.

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- This position requires working in rotational shifts covering Morning, Afternoon, and Night shifts. Are you willing and comfortable to work in all three shifts as per the company's requirement?
- How would you rate your English communication skills?
- Are you comfortable working on computer systems and IT platforms?

Work Location: In person

📌 Operation Executive (Vashi)
🏢 Austral International
📍 Vashi