Requirements

- Graduate in any discipline
- 5–10 years of relevant experience
- Previous experience as a Customer Relationship Executive (CRE) or in Customer Service Support, preferably in a Facility Management company
- Good communication
- Proficient in MS Word, MS Excel, and email writing
- Strong coordination and follow-up skills
- Customer-focused with a skilled attitude.

Key Responsibilities:

- Provide customer service support and resolve client queries
- Coordinate with operations and housekeeping teams for smooth service delivery
- Handle customer complaints and ensure timely resolution
- Maintain customer records and prepare reports using MS Office
- Draft and respond to emails professionally
- Follow up with clients to ensure service satisfaction
- Support daily administrative and customer service activities

Job Type: Full-time

its urgent Hiring

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 CSE (Customer Service Executive) (Lajpat Nagar)
🏢 Lion Services
📍 Lajpat Nagar