Experience: Minimum 2-3 Years

Industry: Real Estate / Property

Employment Type: Full-Time

Location: Kalyan

We are looking for a target-driven Presales Executive to handle inbound and outbound customer enquiries, qualify leads and schedule site visits for our residential real estate projects.

The ideal candidate should have strong telecalling and communication skills, a good understanding of the real estate buying process and the ability to convert enquiries into qualified site visits for the sales team.

Key Responsibilities

Handle inbound calls, walk-in enquiries and online leads for ongoing projects.

Make outbound calls to database/leads to generate interest and schedule site visits.

Qualify leads based on budget, requirement and timeline before handing over to the sales team.

Maintain accurate and updated records of all leads and follow-ups in the CRM.

Coordinate with the marketing team on campaign leads and follow-up requirements.

Schedule and confirm site visit appointments with prospective customers.

Follow up with leads that have not converted to keep them engaged.

Share basic project information, pricing and availability with prospective customers.

Prepare daily/weekly reports on lead status, calls made and conversions.

Coordinate with the sales and closing teams to ensure smooth handover of qualified leads.

Requirements

Minimum 2-3 years of experience in telesales, presales,



inside sales or lead qualification (real estate experience preferred).

Excellent verbal communication skills in the local language and English/Hindi.

Good telephone etiquette and a persuasive, customer-friendly approach.

Comfortable working with CRM software, Excel and lead-tracking tools.

Target-driven with strong follow-up and negotiation abilities.

Good listening skills and the ability to handle objections professionally.

Organized with strong attention to detail in maintaining lead records.

Professional attitude with a strong focus on lead quality and conversion.

Preferred Experience

Candidates with experience in:

Residential real estate projects

Telesales / inside sales / call centre

Lead qualification and CRM management

Builder/developer companies

Customer service in banking, insurance or retail

will be preferred.

Key Performance Indicators (KPIs)

Number of leads qualified

Number of site visits scheduled and confirmed

Lead-to-site-visit conversion rate

Call quality and follow-up discipline

Timely reporting and CRM updation

Customer satisfaction during initial interaction

What We Offer

Market-competitive salary

Performance-based incentives

Growth opportunities

Professional working environment

Opportunity to work with a growing real estate organization

Work Location: In person

Pay: ₹20,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Presales Executive (Kalyan)
🏢 Sai Raj Group
📍 Kalyan