19 Aug
|
Doitto india services
|
Sector 16
19 Aug
Doitto india services
Sector 16
*Job Description* : Telesales & Back Office Executive
*Position*: Telesales Executive & Back Office Executive
*Experience*: Fresher
*Qualification*: 12th Pass or above
*Salary*: ₹10,000 – ₹15,500 per month
*Employment Type*: Full-time
*Job Overview*:
We are looking for a motivated and organized Telesales Executive & Back Office Executive to join our team. The candidate will be responsible for handling customer calls, explaining products/services, following up with customers, maintaining accurate records, and providing day-to-day administrative support.
*Key Responsibilities*:
*Telesales & Customer Support*:
- Make outbound calls to potential and existing customers.
- Explain company products/services, prices, and offers clearly.
- Understand customer requirements and provide appropriate information.
- Follow up with interested customers and maintain regular communication.
- Handle customer queries professionally and maintain good customer relationships.
- Maintain records of calls, enquiries, follow-ups, and sales.
*Back Office & Data Management*:
- Enter, update, and maintain customer and company data accurately.
- Verify information and identify and correct discrepancies.
- Maintain digital and physical records for easy access.
- Prepare basic reports and provide information to internal teams.
- Assist with order processing, documentation, and other administrative activities.
- Coordinate with sales and other departments for smooth operations.
- Handle confidential customer and company information responsibly.
*Skills Required*:
- Good communication and interpersonal skills.
- Basic computer knowledge, including MS Office/Excel.
- Good organizational and time-management skills.
- Ability to communicate confidently with customers over the phone.
- Attention to detail and accuracy in data entry.
- Ability to handle multiple tasks.
- Positive attitude and willingness to learn.
- Ability to work as part of a team.
*Eligibility*:
- Minimum qualification: 12th Pass
- Freshers are welcome to apply.
- No prior experience required.
- Candidates should have basic computer knowledge and good communication skills.
*Growth opportunities*:
The role provides opportunities to develop skills in sales, customer handling, communication, data management, and office administration, with potential for career growth based on performance.
Pay: ₹10,000.00 - ₹15,500.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
📌 Telesales & Back Office Executive (Sector 16)
🏢 Doitto india services
📍 Sector 16