Management Level: 10 - Sr. Analyst - Sales TrainernnLocation: Open for PAN IndiannMust have skills: Sales Training, Call Quality Analysis, Coaching u0026 Feedback, Objection Handling, Performance u0026 Compliance., New Joinee Product Training, Competitive analysis on specific ProgramsnnGood to have skills: Call Recording/QA Tools, Data Analysis, Product Training, Sales Benchmarking, SWAT Experience.nnExperience: 4-7 yearsnnEducational Qualification: Bachelor's degree in business, Management, Sales, or related field.nnJob OverviewnnWe are looking for a Sr. Analyst - Sales Trainer to support sales performance through call analysis, targeted coaching, training, and performance improvement. With the implementation of call recording systems, this role will analyze advisor interactions, identify performance and compliance gaps, and deliver focused interventions to improve product knowledge, objection handling, call quality, productivity, and overall advisor performance.nnThe role will also act as a SWAT resource, supporting critical performance gaps, current product/process rollouts, and targeted improvement initiatives through data-driven insights and benchmarking.nnKey ResponsibilitiesnnAnalyze recorded advisor calls to identify gaps in sales effectiveness, product knowledge, objection handling, call quality, compliance, and customer interaction.nnConduct targeted coaching and training interventions based on call-level insights, performance data, and identified capability gaps.nnDevelop and deliver training on product knowledge, sales techniques, objection handling, communication, call quality, compliance, and productivity.nnEstablish and track sales and call-quality benchmarks, identify performance trends, and share actionable insights with business and sales leadership.nnPartner with Sales, Quality, Operations,



and Product teams to address recurring gaps and drive continuous performance improvement.nnAct as a SWAT resource for critical performance issues, new launches, process changes, and teams requiring immediate capability interventions.nnMaintain training records, coaching outcomes, performance metrics, and post-training impacts to measure effectiveness and recommend further interventions.nnRequired Experience, Skills u0026 Qualificationsnn4-7 years of experience in sales training, sales enablement, quality analysis, coaching, customer experience, or performance management.nnHands-on experience in sales/advisor call analysis, coaching, training delivery, and performance improvement.nnStrong understanding of sales processes, objection handling, product pitching, call quality, compliance, and customer engagement.nnAbility to identify behavioral and performance gaps from call recordings and data, convert insights into coaching actions, and measure improvement.nnStrong analytical and problem-solving skills with the ability to identify trends, benchmark performance, and provide actionable recommendations.nnExcellent communication, presentation, facilitation, and stakeholder management skills.nnAbility to work as a SWAT resource in fast-paced environments and support multiple teams or business priorities.nnExperience with call recording, quality monitoring, CRM, LMS, or sales analytics tools is preferred.nnAbout Us: https://talentsprint.com/nnBacked by a $1 billion investment over three years, Accenture launched its LearnVantage business in March 2024, providing comprehensive learning and training services to help organizations reskill and upskill their people and achieve greater business results in the AI economy. Powered by an AI-native platform, Accenture LearnVantage offers learning strategy and design, personalized learning experiences, learning managed services and certifications, all supported by a robust partner network and access to more than 2,000 mentors around the world. For more information, please visit www.accenture.com/learnvantage. .

📌 Sr. Analyst - Sales Trainer (Gurugram)
🏢 Accenture in India
📍 Gurugram