Job Title: Executive - OperationsnDepartment: OperationsnLocation: Ahmedabad (Office-based)nExperience: Minimum 1 yearnKey Responsibilities:nnnnnUnderstand and track errors/issues faced by the internal team (135 + users) in the CRM system.nCoordinate with the CRM development partner team for resolution of errors/issues in minimum time.nCollaborate with third-party agencies for mystery shopping activities.nAnalyze reports shared by third-party agencies and ensure alignment with company policies.nMaintain effective communication across internal teams and external partners for smooth operations.nManage, organize, and maintain operational data and reportsnnnRequired Skills u0026 Qualifications:nnnnnStrong communication skills,



especially in English (verbal and written).nAbility to coordinate with multiple stakeholders and ensure timely resolution of tasks.nGood analytical and problem-solving skills.nBasic knowledge of CRM systems and reporting will be an added advantage.nProficiency in MS ExcelnnnKey Competencies:nnnnnAttention to Detail: Ability to identify, track, and resolve operational issues effectively.nTime Management: Skilled at prioritizing and handling multiple tasks under deadlines.nTeamwork u0026 Collaboration: Works well with internal teams and external partners.nAccountability: Takes ownership of assigned responsibilities and delivers results.nAdaptability: Flexible to work in a energetic environment and handle new challenges.nnnWhy Join Us:nnnnnOpportunity to work closely with senior leadership and contribute to impactful operational initiatives.nExposure to CRM systems, third-party collaborations, and real-time problem-solving.nSupportive and professional work environment that encourages learning and growth.nCareer advancement opportunities within the organization for high performers. .

📌 Sales Operation (Ahmedabad)
🏢 Nexion India
📍 Ahmedabad