Overview
About Business Unit:
The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative problem solvers develops and builds products that position Epsilon as a differentiator, encouraging an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by using industry standard methodologies and sophisticated capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilon's success story.
The Opportunity:

We are looking for a Staff Product Manager to lead the strategy and delivery of insights for Epsilon PeopleCloud's Customer Data Platform. The role will focus on helping data and audience owners understand the health, quality, readiness, and business usability of their customer data and audiences. The Product Manager will define insight experiences across three primary areas:

- Profile and audience health
- Data onboarding quality
- Cross-business-unit audience targeting

The Product Manager will work closely with engineering, data, analytics, UX, architecture, and other product teams to turn complex CDP operations into trusted, intuitive, and actionable insight experiences. This is both a domain and platform oriented role. The Product Manager will own the CDP-specific insights that customers and internal teams need, while collaborating with the central EPC Insights team to ensure consistency in metrics, user experience, authorization, reporting, and AI-assisted capabilities across PeopleCloud.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities
CDP Insights Strategy and Roadmap

- Define the product vision, strategy, and roadmap for CDP reporting and insights.
- Identify the highest-value decisions that data owners, audience owners, marketers, and operations teams need to make.
- Translate these decisions into dashboards, metrics, alerts, diagnostic workflows, and AI-assisted experiences.
- Prioritize near-term customer value while contributing to the longer-term PeopleCloud insights architecture.
- Establish explicit success measures for adoption, data-quality improvement, operational efficiency, and business impact.

Profile and Audience Health

- Define how customers and internal users assess the health and usability of profiles, and segments.
- Develop measurable definitions of profile completeness, coverage, freshness, matchability, reachability,



duplication, and audience readiness.
- Ensure insight definitions are understandable, governed, and consistently applied.

Data onboarding quality

- Own the insight experience for monitoring data as it moves through onboarding and becomes available for CDP use cases.
- Define visibility into data arrival, processing status, mapping quality, validation results, transformation outcomes, exceptions, and readiness.
- Partner with Epsilon PeopleCloud data and platform teams to surface actionable quality indicators at the appropriate stages of the workflow.

Reporting and AI Experience

- Partner with the central Epsilon PeopleCloud Insights team to adopt common patterns for navigation, filters, exports, saved views, authorization, and report enablement.
- Define high-value natural-language questions and guided analytical experiences for CDP users. Identify where conversational and agentic capabilities can reduce investigation time or simplify complex analysis.
- Ensure AI-generated explanations and recommendations are grounded in governed data and certified metrics.

Product delivery and execution

- Convert strategy into well-defined problems, outcomes, requirements, and prioritized product increments.
- Work closely with engineering and data teams throughout discovery, architecture, delivery, and launch.
- Use prototypes and early releases to validate user value before pursuing broad architectural convergence.
- Make thoughtful trade-offs across customer value, data availability, usability, platform consistency, and implementation effort.

Qualifications
What We're Looking For

Required Qualifications

- 10+ years of Product Management experience, with ownership of data, analytics, or reporting products/platforms.
- Strong analytical skills and comfort working with metrics, dashboards, usage data, and operational indicators.
- Excellent written and verbal communication; able to distil ambiguous, technically complex problems into crisp narratives for executive and cross-functional audiences.
- Demonstrated ability to work across distributed, global teams.
- Hands-on with AI tools for PM workflows for research, synthesis, writing, and prototyping

Preferred Qualifications

- - Experience with Customer Data Platforms, audience management, identity resolution, customer profiles,



segmentation, or marketing technology.
- Experience with cloud data platforms, lakehouse architectures, or modern embedded BI tools.
- Experience building analytics, business intelligence, observability, data-quality, or operational insight products.

Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

- People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
- Collaboration: We work together, support one another, and collectively achieve goals.
- Growth: There are endless opportunities for growth through learning, development and career advancement.
- Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
- Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

- Act with integrity
- Work together to win together
- Innovate with purpose
- Respect all voices
- Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

📌 Staff Product Manager (Bengaluru)
🏢 Epsilon
📍 Bengaluru