People Operations & Employee Experience

- Manage the complete employee lifecycle, from hiring to offboarding.
- Design and improve structured onboarding programs tailored to different departments.
- Develop and implement 30/60/90-day onboarding plans.
- Partner with managers to ensure successful employee integration and productivity.
- Coordinate employee access provisioning and offboarding with IT and Security teams.
- Drive employee engagement initiatives and continuously improve the employee experience.

Learning & Development

- Design and execute the company's Learning & Development (L&D;) strategy.
- Build role-based learning paths and certification programs.
- Manage the Learning Management System (LMS).
- Create leadership development initiatives.
- Track learning progress, completion rates, and training effectiveness.
- Prepare regular L&D; reports for leadership.

Security Awareness & Compliance

- Manage the company's Security Awareness Program.
- Conduct phishing simulations and awareness campaigns.
- Assign and monitor mandatory security training.
- Manage remediation plans for training non-compliance.
- Own the People Controls section of the SOC 2 compliance program.
- Maintain training records, policy acknowledgements, background verification records, access reviews, and offboarding evidence.
- Support internal and external SOC 2 audits.
- Partner with Security and IT teams on compliance initiatives.

HR Operations & Global Workforce Management

- Administer HRIS and employee records.
- Manage employee benefits administration.




- Support US employees, international contractors, and Employer of Record (EOR) relationships.
- Ensure compliance with US multi-state employment laws.
- Manage performance review cycles, compensation planning, and employee relations.

Recruitment Operations

- Coordinate recruitment activities from offer acceptance through onboarding.
- Partner with hiring managers to prepare job descriptions and interview scorecards.
- Manage interview scheduling and candidate communication.
- Conduct background checks and employment verification.
- Improve hiring workflows and candidate experience.

Qualifications

Required:

- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 5 years of experience in People Operations, HR, or HR Compliance.
- Experience managing SOC 2, ISO 27001, HITRUST, or FedRAMP people controls.
- Experience managing security awareness training programs.
- Knowledge of US multi-state employment law.
- Experience supporting globally distributed teams.
- Strong communication and documentation skills.

Preferred:

- Experience in MSP, Cybersecurity, Cloud, or SaaS organizations.
- Familiarity with 24×7 support environments.
- SHRM or HRCI certification.
- Experience working with executive leadership.
- Comfortable using AI tools to improve HR operations.

Perks

- Competitive Compensation
- Health, Dental & Vision Insurance
- 401(k) Plan
- Paid Time Off & Company Holidays
- Professional Development & Certification Support

📌 Manager, People & Compliance (India)
🏢 One75mbhrm
📍 India