Responsibilities -

- More than 4 years experience in Discovery / ITOM domain on ServiceNow platform.
- Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS
- Good understanding & hands on and AWS & Azure cloud
- Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Managment
- Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator
- Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc
- Worked in a Datacenter setting as L3 / L4 support
- Technical knowledge of the following areas: Java, HTML, JavaScript, LDAP/Active Directory




- Working knowledge of configuration management, CMDB, methods and processes
- Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner.
- Provide excellent customer service, leadership, communication, problem solving and decision-making skills.

Nice to have

- Basic knowledge and awareness of various other modules like ITBM and security
- Must have flare for research, innovation and must be passionate to work on innovation topics.

📌 Servicenow ITOM Developer (Mumbai)
🏢 Atos Global It Solutions And Services Private
📍 Mumbai