- Responsible for monitoring ETL jobs across multi-domain enterprise data warehouse. Ensuring data is delivered on-time and accurately. Owning resolution of any issues and ensuring proper root cause analysis is documented.
- Diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.
- Being accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications
- Carrying out programming and debugging duties (develop queries/reports of varying complexity, fix programmatic issues)
- Researching, recommending and implementing changes to batch ETL jobs
- Create operations and support-related documentation
- Ready to work in Shifts (24x7 support – 3 shifts)

Required Skills

- 2-4 years of IT experience
- Advanced skill in configuring and supporting software applications




- Valuable knowledge in writing complex SQL queries
- Experience with object-oriented language (python is a Plus)
- Strong understanding of job orchestration tools like Jenkins and/or Airflow, code repository tools like Git and/or Bitbucket
- Strong software development and debug/troubleshooting skills
- Advanced ability to research, analyze and recommend improvements to the organization's use of the software applications
- Advanced skill in creating and maintaining technical documentation

Nice to Have Skills:

- Prior Production Support experience
- Working knowledge of Spark and AWS technologies like S3, Lambda, and Step Functions
- Working knowledge of Agile methodologies and ticketing tools like Jira
- Working knowledge of incident management systems like ServiceNow and/or PagerDut

📌 Production Support Developer (Secunderabad)
🏢 TechnoGen
📍 Secunderabad