Job Summary: DriveX is looking for a dynamic, results-driven Sales Executive with a passion for two-wheelers. The
Sales Executive will be responsible for managing end-to-end customer journeys, from welcoming customers at the
dealership and understanding their requirements to vehicle demonstration, test ride, negotiation, booking and
delivery. The role will also involve proactive follow-up on enquiries, maintaining accurate customer records,
supporting local marketing/BTL activities and ensuring high-quality customer experience that drives walk-in
conversion, sales and customer satisfaction.
Key Responsibilities:
Sales Activities:
• Actively engage with customers in the showroom, understanding their needs and preferences.
• Demonstrate the features and benefits of various models to customers, followed up test rides.
• Proactively following up on enquiries and maintain customer updates in CRM.
• Close sales by guiding customers through the purchase process, including financing options, documentation
and warranty details.
Customer Relationship Management:
• Deliver an excellent customer experience at every stage of the sales journey, driving high customer
satisfaction and NPS.
• Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
• Address customer inquiries and resolve any issues in a timely and professional manner.
Sales Reporting:
• Maintain accurate records of sales activities, customer interactions, and transactions in CRM and Dealer
Management System.
Team Collaboration:
• Work closely with the sales team to achieve overall sales targets.
• Share customer feedback with the team to improve sales strategies.
Desired candidate profile:
• Bachelor’s degree preferred but not mandatory.
• Candidates with minimum of 3 years of sales experience in the automotive or other customer-facing
industries are encouraged to apply.
• Target-oriented with a strong bias towards action and closure.
• Process-driven with strong adherence to SOPs
• Robust focus on customer experience
• Good verbal communication and interpersonal skills.
• Strong negotiation and objection-handling skills.
• Positive attitude and energy
• Ability to work independently and as part of a team.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
INTERESTED CANDIDATES CAN APPLY OR CONTACT:
Sanjana Gupta
(phone hidden)
[email protected]
📌 SALES EXECUTIVE (Bengaluru)
🏢 Happiest Resume
📍 Bengaluru