Customer Support Executive

Start Date

Starts Immediately

CTC (ANNUAL)

Competitive salary Market-competitive salary

Experience

No experience required

No experience required

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Not Provided

Posted today

Fresher Job

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About the job

Contact No-(phone hidden) or [email protected]

Profile - Customer Support Executive

Location- Gurgaon (onsite)

Experience: 0-5 years

Education: Graduation required

Role & responsibilities

Key Responsibilities:

- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfaction through professional communication and problem-solving.

Required Skills:

- Excellent communication skills (verbal and written) in English
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.




- Patience and empathy to manage difficult or irate customers.
- Prior experience in a call center or customer support role is a plus.
- Freshers and experience both can apply.
- Minimum education: Graduate.
- Salary package 2.5 LPA to 4 LPA.

Hr Sneha -(phone hidden) or [email protected]

Earn certifications in these skills

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Support Executive - Fresher (Haryana)
🏢 Policybazaar.com
📍 Haryana