Job DescriptionExecutive Trainee – Front Office
nLocation: Gurgaon / Hyderabad
nRole Overview
nAs an Executive Trainee – Front Office, you will serve as the face of Housr, ensuring every resident and guest experiences exceptional service from the moment they walk through our doors. This role offers hands-on exposure to front office operations, resident engagement, and hospitality management, making it an excellent opportunity for individuals looking to build a long-term career in the hospitality industry.
nKey Responsibilities
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- Welcome residents, guests, and visitors with warmth, professionalism, and courtesy.n
- Manage resident check-ins, check-outs, room allocations, and documentation efficiently.n
- Handle resident queries, requests, and concerns while ensuring prompt and satisfactory resolution.n
- Coordinate with Housekeeping, Maintenance, Sales, and other internal teams to ensure seamless service delivery.n
- Conduct property tours for prospective residents and assist the sales team with walk-in inquiries.n
- Maintain accurate records of resident information, visitor logs, and operational reports.n
- Ensure the reception area and common spaces reflect Housr's premium hospitality standards at all times.n
- Follow company policies, operational SOPs, and quality standards.n
- Support day-to-day operational activities and contribute to enhancing the overall resident experience.n
nEligibility
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- Bachelor's degree in any discipline (Hospitality or Hotel Management preferred).n
- Fresh graduates are encouraged to apply.n
- Candidates with up to one year of experience in hospitality, customer service, retail, aviation, or any client-facing role are also welcome.n
nDesired Skills & Competencies
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- Excellent verbal and written communication skills.n
- Professional appearance with robust interpersonal skills.n
- Customer-first approach with a positive attitude.n
- Ability to multitask and perform effectively in a dynamic envi
📌 Executive Trainee (Haryana)
🏢 Housr
📍 Haryana