Handle minimum 8 to 10 team members
Communication should be strong to interact with Team members, clients and manager. ? both verbal and written
Should be demonstrating leadership skills and represent the calls and team
Should be having knowledge about TLM config(all components) /ETL/Support function
Good Team player and should be providing SME level support to team
Willingness to adopt new technology and business process
Understand requirement or related documents
Should be a backup for the AVP
Should be able to troubleshoot environment, data control and operational issues
Encourage and help team to take initiative to Automate and streamlining the process using scripts and scheduling tool
Provide regular progress updates to the functional manager/ team Manager
Should have good client and management exposure
High potential to deliver defect free service
Should demonstrate proactive actions to highlight issues and risks
Should have exposure to conduct meetings, client relationship etc
Good understanding of SDLC process
Should have good analytical skill




Unix and SQL knowledge is good to have for analysis
Must have exposure to handling small team
Should be subject matter expert in domain and should have management exposure
Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution
Acts as a role model for current employees, providing help and support to facilitate early integration and assimilation of their new environment
Highlights performance issues within the team, where appropriate, to drive for high performance

Key Skills

Experience of TLM configuration toolkits e.g. TLM Control, Smart Studio, Recon Admin, Smart schema

Must have Worked on TLM Recs Premium 3.x

Good SQL and SQL script programming

Good UNIX and UNIX script programming

Good RDBMS knowledge is required

Good understanding of Production Support with ITSM certification

AWS knowledge is required

Requirements

📌 Manager (Bengaluru)
🏢 SmartStream
📍 Bengaluru