Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a skilled Generative AI Engineer to join our dynamic team who is eager to solve enterprise problems with GenAI. We are embarking upon many critical AI initiatives to help improve employee productivity, developer productivity, and improve business growth. You will be directly involved in innovating and contributing to these highly demanding AI initiatives.



You will be responsible for designing, developing, and deploying generative AI applications to solve complex enterprise problems. You are eager to learn, determined to adapt quickly, and comfortable with some ambiguity in requirements.

This position is an individual contributor role reporting to Senior Director, Data Platform and ML Platform.

Responsibility

Contribute to the design, development, and operations of the organization's AI platform, spanning LLM infrastructure, agent systems, and AI Platforms like Glean (enterprise search platform) or Gemini Enterprise Apps or Claude Cowork
Support the Glean or any other AI platform by driving sharing, agent development, Glean enablement, and collaboration with the vendors on current feature implementation
Help build and maintain the LLM gateway (LiteLLM-based), including multi-provider model routing, fallback configuration, caching, cost tracking, FinOps, and guardrail integrat

📌 GenAI Engineer (Bengaluru)
🏢 Docusign
📍 Bengaluru