ROLES & RESPONSIBILITIES

The incumbent will be responsible for driving EXIM business growth through
customer acquisition, retention, and relationship management. The role focuses
on managing existing customer accounts, identifying current business opportunities,
coordinating with stakeholders across the logistics ecosystem, and ensuring
seamless movement of import and export cargo through Rail and Inland Terminal
services.

1. Business Development and Revenue Growth

Drive EXIM sales growth by acquiring new customers and expanding business with
existing customers.

Retain and grow business from existing customers through regular engagement and
solution-based selling.

Follow up with customers regarding upcoming shipments and identify opportunities
for increasing cargo volumes.

Promote multimodal logistics solutions including rail transportation, inland
terminals, transportation, customs clearance, and freight forwarding services.

Develop strong relationships with Beneficial Cargo Owners (BCOs), Shipping
Lines,



Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders.

Support achievement of monthly, quarterly, and annual sales targets.

2. Stakeholder Co-Ordination

Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations
Teams, and Shipping Lines for smooth cargo movement.

Work closely with internal stakeholders to ensure seamless execution of customer
shipments.

Facilitate smooth customs clearance and cargo handling processes through
coordination with relevant stakeholders.

Coordinate with Shipping Lines for efficient planning and movement of export and
import cargo.

3. Market Intelligence and Reporting

Monitor competitor activities, pricing trends, customer movements, and market
developments.

Maintain customer databases, sales pipelines, and CRM records.

Prepare daily, weekly, and monthly sales reports and MIS.

📌 Manager - EXIM Sales - Rail & Inland Terminals - Panipat (India)
🏢 DP World
📍 India