19 Aug
|
YourDOST
|
Bengaluru
19 Aug
YourDOST
Bengaluru
Who we are
Founded in 2014 by Richa Singh and Puneet Manuja, YourDOST is one of India's first and largest holistic emotional wellness organisations. We help corporations, colleges and government organisations build resilient communities.
We are enabling leading corporates including, CK Birla Group, UpGrad, and educational institutions like IIT Madras, IIT Delhi, and IIM Bangalore to name a few. We believe in using a three-pronged approach for building a holistic emotional wellness program - Awareness, Training, and Individual Counseling.
We work with them through awareness modules, self-help tools, 1on1 counseling intervention, and organisation-level diagnostic and reporting.
Our offerings include Product Led Engagement, Assessments, 24x7 Instant Connect With Qualified Therapists, Leadership Programs, Manager Training and much more. We have partnered with 500+ clients including Corporates, Educational Institutions, and Government organisations counseling over 20 lakh Indians to date.
To learn more about us please visit www.yourdost.com
About the Role
We are looking for a dynamic,
committed individual with proficiency in South Indian languages to join YourDOST as Customer Success Managers I. This is an entry-level position within our Customer Success function, well-suited for someone eager to build a career in client relationship management. As a CSM I, you'll own a portfolio of B2B client accounts, serve as the primary point of contact for stakeholders, and help drive engagement, retention, and satisfaction across your accounts, all while contributing meaningfully to our mission of workplace mental wellness.
What You'll Do
Manage and grow engagement across a portfolio of 15–20 client accounts
Cultivate robust working relationships with L1 stakeholders
Plan and execute webinars, programs, and campaigns to drive engagement
Analyze account data and prepare reports for stakeholders
Travel as needed to support client engagement
Flag and escalate red flags proactively
Wor
📌 Customer Success Manager-Level 1(0-1 years) (Bengaluru)
🏢 YourDOST
📍 Bengaluru