Role Description

Senior ServiceNow Developer

Hiring Location : Bangalore, Chennai, Pune, Noida, Hyderabad, Kochi, Trivandrum

Must-Have Skills

5+ years of hands-on ServiceNow development experience.
Robust experience with ServiceNow ITSM modules, including at least 2–3 of: Incident, Problem, Change, Request, Knowledge, CMDB, and Service Catalog.
Hands-on experience implementing and customizing the Financial Services Operations (FSO) module.
Strong proficiency in JavaScript, Glide APIs, Script Includes, Business Rules, Client Scripts, UI Policies, and UI Actions.
Expertise in Flow Designer and ServiceNow automation.
Working knowledge of Service Catalog, Record Producers, and Request Workflows.
Experience with CMDB configuration and maintenance.
Experience integrating ServiceNow with third-party systems using REST/SOAP, MID Server, or IntegrationHub.
Strong understanding of ITIL V3/V4 processes and Financial Services Operations processes.
Experience with ATF (Automated Test Framework) and development of test scripts for regression/unit testing.
Strong troubleshooting, debugging,



and scripting skills.
Experience working in Agile/Scrum environments.
ServiceNow Certified System Administrator (CSA) – Mandatory.

Good-to-Have Skills

ServiceNow Certified Implementation Specialist – ITSM.
ServiceNow Financial Services Operations (FSO) for Implementers certification.
Experience with Service Portal and Employee Center.
Experience with Scoped Applications and UI Builder.
Knowledge of Performance Analytics and ServiceNow Reporting.
Familiarity with DevOps and CI/CD pipelines within the ServiceNow ecosystem.
Experience with Scripted REST APIs and IntegrationHub spokes.
Experience supporting ServiceNow platform upgrades and performance optimization.
Ability to mentor junior developers and contribute to code reviews.

Experience Range

5+ years of relevant ServiceNow development experience.
Strong hands-on experience in ITSM implementation/customization and FSO.

Key Responsibi

📌 Lead I (Bengaluru)
🏢 UST
📍 Bengaluru