Roles & Responsibilities: Consulting customers regarding SAM project
requirements Interaction with customers to troubleshoot and solve configuration
issues Creating SAM technical and functional documentation as per requirements
Supporting and training of internal SAM Technical team members and customers
External technical and project coordination with customers and SAM tool
providers preparation of license compliance reports for Tier 1 software vendors
Methodical Competence: Strong Analytical skills Strong Logical skills Skills in
IT business process analysis Written and verbal communication skills Proven
researching ability Functional /Technical Competence: Good knowledge of
Information Technology Strong licensing knowledge for at least 3 – 4 Tier 1
Software vendors is a must Solid understanding of IT environments and
infrastructure (Infra and Networking) Knowledge of CMDB’s, and Software
Management tools / will be beneficial.



Understanding of Active Directory, User
Management, working with Citrix, VM, Windows Server Administration etc. is a
must. Experience with other platforms such as IBM, Unix, Linux, Mac is a plus
Experience: (Required) At least 10-15 years of proven experience in the field of
SAM and IT Asset Management IT Asset Management and Discovery Tools experience,
preferably the top ones such as Brainware (Spider), Service Now SAM Pro,
Flexera, Snow, Aspera, IBM Tivoli, HP Asset Manager Experience interpreting
licensing terms and conditions Full time Graduate in Computer Science /
Information Technology / Equivalent diploma in IT. Excellent communication
skills ITAM certification. Candidates with SAM Certification is (preferable)

📌 ESM ITAM Expert (India)
🏢 Hexaware
📍 India