Role Description

Role Summary

Position: Support Engineer

Company: Tredence

Location: Bangalore (Work from Office)

Experience: 2 to 5 Years

Domain: Retail Analytics & Data Platforms

This is primarily a Data Platform Support Engineer role that combines:

Production support
Cloud platform operations
Data pipeline monitoring
Incident management
SQL and Python development
Data quality assurance

The role is focused on ensuring that enterprise data platforms used by retail clients run reliably and efficiently.

Core Technical Skills Required 1. Workflow Orchestration

Airflow

You Should Be Comfortable With:

DAG creation and monitoring
Task dependencies
Scheduling and retries
Airflow Operators
Airflow logs troubleshooting
Failure handling

Control-M

Expected Knowledge:

Job scheduling
Monitoring batch processes
s and notifications
Job dependency management
Restart and recovery procedures

2. Cloud Technologies

AWS

Focus Areas:

S3
Glacier
Storage lifecycle policies
Permissions and IAM
Data movement between buckets

Interview Questions:

Difference between S3 and Glacier?




How do you recover archived data from Glacier?
What causes S3 access issues?

Azure

Key Services:

Azure Databricks

Clusters
Jobs
Notebooks
Spark basics

Azure Data Factory

Pipelines
Triggers
Linked services
Monitoring

Azure Data Lake

Data storage architecture
Security concepts

Azure Synapse

Data warehousing
Query optimization
ETL integration

Interview Questions:

What happens when an ADF pipeline fails?
How do you troubleshoot a Databricks job failure?
Difference between Data Lake and Synapse?

Google Cloud Platform

BigQuery

Topics:

Query optimization
Partitioning
Clustering
Cost optimization

Interview Questions:

How does BigQuery differ from traditional databases?
What are partitioned tables?

3. SQL Server & Data Modeling

This is likely one of the most significant skills for the role.

Expected Proficiency:

SQL

Joins
CTEs
Window Functions
Stored Procedures
Views
Performance Tun

📌 Support Engineer (Bengaluru)
🏢 Tredence
📍 Bengaluru