About the Role
We are looking for a skilled VMware Administrator (L2) to manage, maintain, and optimize the virtualization environment. The ideal candidate will take a proactive approach to ensure the security, performance, and reliability of the virtual infrastructure. You will provide L2 technical support and troubleshooting for VMware infrastructure — including ESXi, vCenter, virtual machines, Veeam/Commvault Backup, HCI, and SAN/NAS Storage.
Key Responsibilities
Virtualization Infrastructure
• Provide L2 technical support for VMware infrastructure, including troubleshooting and resolving issues
• Monitor and respond to alerts and notifications from VMware monitoring tools
• Perform routine maintenance tasks such as patching and upgrading VMware software
• Troubleshoot and resolve issues related to virtual machine performance, networking, and storage
• Collaborate with L1 resources to resolve issues and escalate complex problems to L3 as needed
• Document knowledge and procedures in a knowledge management system
• Participate in on-call rotation and provide 24/7 support




• Manage vendor relationships for logged support cases
Qualifications
Education
Bachelor's degree (B.Tech) in Information Technology, Computer Science, or a related field — or equivalent work experience.
Certifications
Mandatory: VMware Professional Level Certification (VCP or VCAP preferred)
Experience
• 5+ years of hands-on experience with VMware infrastructure (ESXi, vCenter, vSphere)
• Strong understanding of VMware architecture, configuration, and troubleshooting
• Experience with VMware troubleshooting tools such as ESXi logs and vCenter performance charts
• Strong knowledge of Veeam Backup and Replication technologies
• Experience with SAN/NAS Storage infrastructure configuration
• Robust understanding of HCI technology
• Experience with Cisco Intersight and UCS Manager
Soft Skills
• Excellent communication and interpersonal skills
• Strong problem-solving ability and capacity to work under

📌 VMware Administrator (Kochi)
🏢 StarOne IT
📍 Kochi