Job Description
We’re seeking an Account Manager to own our hotel accounts, the properties where our farms are already live and growing.
This is not just a desk role. This is a field ownership role.
You will be the face of Cosy at every client hotel: managing the relationship with chefs and purchase managers, making sure every kitchen gets exactly what it needs, driving issues to closure inside the company, and owning each account through to renewal. You’ll work directly with the founder and own a portfolio of hotels end to end.
About Us
Humanity must produce more food in the next four decades than we have in the last 8,000 years of agriculture combined.
At Cosy, we are redesigning farming as a controlled, modular, and scalable system built next to where people live. We believe food production should be accurate, reliable, and repeatable, not dependent on weather or distance.
We are building environmental control machines that grow food, and we install them inside premium hotels and restaurants, supplied from our central farm in Mumbai.
Who you are
You are a relationship builder who lives in the field.
You’ve serviced demanding clients and kept them happy.
You can take blunt feedback from a chef at 8am and still be welcome in his kitchen at 8pm.
You chase things to closure, inside the company and outside.
You understand that an account isn’t managed over email: the visit, the walk through the kitchen, the conversation with the purchase manager. That’s the job.
You think in accounts: Relationship → Service → Resolution → Payment → Renewal.
You take ownership.
Responsibilities
Own a portfolio of hotel accounts from the day a unit is installed, you are the client’s first call
Visit assigned hotels on a fixed weekly schedule (typically 2 site visits per day across Mumbai)
Track what each hotel consumes and make sure crops supplied match what the kitchen actually needs
Work closely with the farm team on production planning, keep upcoming supply on track so every ho
📌 Account Manager (Mumbai)
🏢 Cosy Farms
📍 Mumbai
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