India Benefits specialist (Individual Contributor)
We are seeking a highly skilled and experienced candidate with 5–6 years of relevant experience in India benefits administration. The ideal candidate will be responsible for managing end-to-end employee benefits processes, including National Pension Scheme (NPS) enrollments, advances, reimbursements, health and insurance enrollments and claims, vendor invoicing, and managing meal and fuel card programs.
The role requires a strong personality with excellent communication skills in English (native-level proficiency) to lead onboarding sessions, conduct monthly employee meetings, and manage relationships with stakeholders and vendors. The incumbent should with tools such as Darwin, Workday, and ServiceNow and must be willing to work in a 24x7 shift environment, from the office only.
Key Responsibilities:
Perks Administration:
Manage NPS enrollments, advances, and employee reimbursements.
Oversee health and insurance enrollments, claims processing, and renewals.
Administer meals and fuel card programs for employees.
Ensure compliance with regulatory and organizational policies related to benefits.
Validation of benefits deductions and familiarity with payroll processing and cutoff dates
Vendor and Stakeholder Management:
Act as the primary liaison between the organization and advantages vendors.
Handle vendor invoicing and ensure timely payment and issue resolution.
Collaborate with internal stakeholders, including HR and Finance teams & payroll teams, to address employee concerns.
Employee Engagement:
Conduct onboarding sessions for new employees, providing a comprehensive overview of benefits offerings.
Lead monthly meetings to address employee queries and provide updates on perks programs.
Technical Proficiency:
Manage benefits processes using tools such as Darwin, Workday, and ServiceNow.
Leverage reporting and analytics features in these tools to monitor benefits performance and identify areas for improvement