AutoVRse builds enterprise VR safety training that is changing how industrial India learns. Our headsets sit on the floors of some of the country's largest manufacturing enterprises, turning high-risk safety training into something workers practice hands-on in immersive VR before they face a hazardous situation for real.
This is rapid-paced work at the frontier of enterprise VR, an emerging technology reshaping the training landscape at the beating heart of manufacturing India. This role sits at the centre of it: where the technology meets the people who use it.
Learn more about us here: About AutoVRse
About the role
The Customer Success Operations Associate makes VR deployments happen on the ground. You carry a client from “build is ready” to “training is live”: setting up devices at industrial sites, clearing them through client IT, training the client's trainers, and keeping everything running afterwards.
The role is client-facing, remote and onsite, with travel to client sites across India. You work directly with client safety leads, plant training managers,
and IT teams, and coordinate internally across our project, engineering, and web teams to keep every deployment moving.
It suits someone early in their career who likes getting real things done in the real world, enjoys working with people, and takes pride in making complex rollouts run cleanly.
What you'll do
Drive deployments from handoff to go-live
Own each deployment from the moment a build is ready. Coordinate device procurement and vendor logistics, track device readiness, and keep single and multi-site rollouts on schedule.
Set up and onboard clients onsite
Provision VR devices at client sites and get them cleared for use through IT whitelisting and network setup with the client's IT and security teams. Run train-the-trainer sessions that leave the client's own staff able to deliver VR onboarding without you.
Keep clients running with responsive support
Be the first point of cont