Experience: 0-1 years | Employment Type: 3-6 months Internship with PPO | Location: Mumbai (Hybrid)
About NymbleUp
NymbleUp is a workforce management platform for the retail and restaurant industry, serving enterprise brands across India and Southeast Asia. Our AI-driven software helps large multi-location operators optimize labor deployment, automated scheduling, and store operations. As our enterprise client base scales, maintaining zero-friction operational continuity and high-touch technical support is critical to our platform's success.

Position Overview
We are looking for 2 energetic, highly communicative Customer Support Interns to join our customer operations team for a 3-6 month duration.



This role offers hands-on experience in B2B SaaS support operations, working directly with enterprise retail and QSR clients. Candidates who demonstrate exceptional performance, problem-solving skills and ownership during the internship will be eligible for a Pre-Placement Offer (PPO) for a full time role.

Key Responsibilities
- Manage day-to-day incoming client queries and support tickets via email, chat and phone on our ticketing platform.
- Assist enterprise store managers and operational heads with platform onboarding, feature navigation, and

📌 Customer Support Intern (Mumbai)
🏢 NymbleUp
📍 Mumbai