- Manage daily collections operations and ensure achievement of collection and recovery targets.
- Lead, coach, and mentor team leaders and collection executives to improve performance and productivity.
- Monitor collection strategies and implement action plans to reduce delinquency rates.
- Review team performance through regular audits, dashboards, and performance reports.
- Ensure compliance with banking regulations, company policies, and customer service standards.
- Drive customer-centric collection practices while maintaining skilled and ethical recovery methods.
- Analyze portfolio trends,
📌 Assistant Manager Collections (Tamil Nadu)
🏢 TP
📍 Tamil Nadu
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