19 Aug
|
HSBC Global Services
|
Mumbai
19 Aug
HSBC Global Services
Mumbai
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If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting current direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Securities Services
Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services
We are currently seeking an experienced professional to join the Sub Custody team in HSS.
Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations,
Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.
Principal Responsibilities
· The incumbent ensures quality of written and oral communication by preempting avoidable queries and addressing the core issue (which may not always be apparent from the query) at the outset.
· Communication, either as responses to client queries or as self-generated emails to clients, needs to be consistent and unambiguous to prevent chances of misinterpretation that can expose the bank to charges of poor service, compensation claims, etc.
· The incumbent has to adhere to the agreed TATs while responding via email or telephone.
· The incumbent has to have intimate knowledge of internal HSBC procedures and the customization committed to one’s set of allocated clients so that each client’s queries are responded to appropriately.
· The incu
📌 Manager - Client Services (Mumbai)
🏢 HSBC Global Services
📍 Mumbai