Apple Retail is where the best of Apple comes together. We bring our expertise
to help people do what they love, delivering an only-at-Apple experience. We
believe inclusion is a shared responsibility and we work together to foster a
culture where everyone belongs and is inspired to do their best work. As a
Senior Manager, you’re responsible for creating a positive setting of
customer interactions that effectively drive achievement of performance goals
and business priorities. You help drive your store’s vision and purpose, develop
other managers, and support the Store Leader with business strategies and
critical decision making. While a Senior Manager leads specific parts of the
experience, you also help identify, analyze, and solve complex problems in
partnership with Store Leader.

DESCRIPTION

Lead a team (including Managers), empowering each team member to learn, grow,
and achieve performance and developmental goals. Assist with recruiting,
training, developing, and retaining a diverse, high-performing team. Actively




participate in Floor Leadership by interacting with team members and customers
throughout the store, modeling what good looks like, and making sure that
business priorities are met and exceptional customer service is delivered.
Address customer and team member concerns and escalations, and partner with
leadership and key business or People partners when appropriate. Drive business
priorities and achieve store performance goals by establishing, planning, and
executing the operational strategy of assigned functional areas and the entire
store. Maintain and uphold company policies and procedures, and protect all
company assets, including confidential business, customer, team member, and
financial information. Perform other tasks as needed. Contribute to an inclusive
environment by respecting each others’ differences and having the curiosity to
learn. Demonstrate Apple’s values of inclusion and diversity in daily
activities. Be a role model for inc

📌 IN-Senior Manager (New Delhi)
🏢 Apple
📍 New Delhi