Job Responsibilities

Software Testing

Perform manual testing of Android, iOS, Web, and Admin Panel applications.
Prepare and execute test cases based on project requirements.
Identify, document, and report software bugs with clear reproduction steps.
Verify bug fixes and perform regression testing before releases.
Test new features and ensure they meet quality standards.
Check UI/UX consistency across different devices and browsers.
Assist senior QA engineers during release cycles.

Customer & Technical Support

Handle client support requests via email, WhatsApp, phone, and ticketing systems.
Understand customer issues and provide first-level troubleshooting.
Escalate technical issues to the development team when required.
Follow up with clients until issues are resolved.
Maintain proper documentation of reported issues and resolutions.
Assist in software deployment, user onboarding, and basic training sessions.

Documentation

Prepare bug reports and testing documents.
Maintain release notes and issue logs.
Create simple user guides and FAQs when required.

Required Skills





Basic understanding of software testing concepts.
Good knowledge of Android apps, websites, and web applications.
Strong attention to detail.
Good analytical and problem-solving skills.
Excellent communication skills in English.
Ability to explain technical issues clearly to both clients and developers.
Basic knowledge of Microsoft Excel, Word, and Google Workspace.
Willingness to learn current technologies and business domains.

Preferred Qualifications

Bachelor's degree in Computer Science, Information Technology, BCA, BSc Computer Science, MCA, or related field.
Freshers with strong interest in Software Testing are encouraged to apply.
Internship or academic project experience in software testing is an added advantage.
Basic knowledge of SQL, APIs, Postman, or bug tracking tools (Jira, Trello, ClickUp, etc.) is a plus.

What We Offer

Opportunity to work on international software projects.
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📌 Junior Testing (India)
🏢 Sigosoft ® (P
📍 India