Dynamics 365 SALES Senior Technical Consultant
Level 3 Support, Enhancements, and Platform Stabilization
Job Summary
Seeking an experienced Senior Dynamics 365 SALES Technical Consultant to provide L3 support, troubleshooting, maintenance, and enhancements for a heavily customized Dynamics 365 SALES setting. The role requires strong expertise in Dynamics 365, Dataverse, Power Platform, JavaScript, C#, plugins, and integrations.
Experience
5-10+ years of Microsoft Dynamics SALES / Dynamics 365 experience
Key Responsibilities
Provide L3 support for Dynamics 365 SALES and Power Platform solutions.
Troubleshoot complex issues related to customizations, workflows, integrations, security, and service accounts.
Develop and maintain JavaScript customizations, plugins, custom workflows, and integrations.
Manage Dynamics 365 security roles, business units, service accounts, and environment administration.
Perform root cause analysis, deployment validation, regression testing, and production issue resolution.
Deliver prioritized business enhancements and support release management activities.




Required Skills
Dynamics 365 SALES administration and customization.
Dataverse architecture, administration, and data model design.
JavaScript, C#/.NET, plugins, custom workflows, and form scripting.
Power Automate, Power Platform solution management, and environment administration.
Web API and integration development.
Security roles, service accounts, Entra ID concepts, and ALM practices.
Strong troubleshooting, root cause analysis, and production support experience.
Preferred Skills
Dynamics 365 and/or Power Platform certifications.
Experience with heavily customized model-driven applications.
Experience in application stabilization, technical debt remediation, and offshore team collaboration.
Ideal Candidate
Senior Dynamics 365 Technical Lead / Application Support Engineer with deep expertise in Dynamics 365 SALES, Dataverse, Power Platform, custom development, integrations, and en

📌 Dynamics 365 SALES Senior Technical Consultant (India)
🏢 SynapseWorks AI
📍 India