Streaming Support Engineer
Department: 61-155 - Broadcast - Broadcast Engineering
Employment Type: Permanent - Full Time
Location: India - Hyderabad
Reporting To: Raja Reddy

Description
Why Join DAZN?
Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on creative projects that reach millions of fans worldwide. Hyderabad offers a dynamic work environment with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Hyderabad is the perfect place to make your mark and grow your career.
We are seeking a Streaming Engineer Support (SES L1) to join the Streaming Engineering Support team at DAZN’s Hyderabad office.

This role is responsible for 24×7 monitoring and first-level operational support of DAZN’s streaming platforms. The engineer will identify issues, perform initial troubleshooting, create and manage tickets, and escalate to L2/Lead engineers as required.



The role plays a critical part in supporting live sports events and PPVs, where speed, accuracy, and ownership are essential.

The ideal candidate understands the real-time nature of live sports streaming, can remain highly alert during live events, quickly identify anomalies, translate observations into actionable tickets, and drive issues through to resolution with strong follow-up to prevent recurrence.

This is a hands-on role in a fast-paced, 24×7 operational environment.

Key Responsibilities
Monitoring & Alert Response
Monitor streaming platforms, CDN performance, and playback metrics using tools such as Conviva, NewRelic, Coralogix, or equivalent tools.
Perform continuous platform health checks before, during, and after live events.
Identify issues proactively, including subtle playback or quality degradations.
Create clear, well-structured tickets and initiate timely discussions with relevant teams.
Respo

📌 Streaming Support Engineer (India)
🏢 Dazn
📍 India