Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya team-oriented community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations

Your Role

- Manage and enhance customer relationship solutions usingOptimizely (Episerver) to improve customer engagement and digital experiences.
- Gather business requirements, analyze customer journeys, and translate them into scalable Optimizely-based solutions.
- Configure, customize, and support Optimizely CMS, Commerce, and Digital Experience Platform (DXP) implementations.
- Collaborate with business stakeholders, developers, marketing teams, and project managers to deliver customer-centric solutions.
- Monitor platform performance, optimize user experiences, and provide ongoing support, training,



and best-practice recommendations.

Your Profile

- 5+ years of experience in Customer Relationship Management, Digital Experience Platforms, or Optimizely (Episerver) implementations.
- Strong hands-on experience with Optimizely CMS, Episerver Commerce, Personalization, and DXP platform.
- Knowledge of Customer Experience (CX), CRM processes, content management, and digital marketing workflows.
- Experience working with .NET/C#, APIs, integrations, SQL Server, Azure Cloud, and Agile methodologies.
- Excellent stakeholder management, communication, problem-solving, and client-facing skills with the ability to drive customer success initiatives.

What you will love about working here

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📌 Customer Relationship And Optimizely, EPI Server Professional (Noida)
🏢 Capgemini
📍 Noida