Job Description:
Key Responsibilities

1. Daily Operations Management
- Oversee and manage day-to-day operational activities.
- Ensure processes are running smoothly and efficiently.

2. Client Coordination & Communication
- Act as a point of contact for clients and internal teams.
- Handle queries, provide updates, and ensure timely communication.

3. Process Optimization
- Identify gaps in workflows and suggest improvements.
- Implement strategies to increase productivity and reduce delays.

4. Team Coordination
- Collaborate with different departments to ensure seamless execution of tasks.
- Track progress and ensure deadlines are met.

5. Tools & System Management
- Use CRM tools, Google Workspace, and other platforms to manage operations and data.
- Maintain accurate records and databases.

6. Issue Resolution & Support
- Address operational challenges and resolve issues promptly.
- Take proactive steps to prevent recurring problems.

7. Documentation & Reporting
- Maintain records of operations,



communications, and performance metrics.
- Prepare reports for management review.

8. Performance Monitoring
- Track KPIs and operational performance.
- Suggest improvements to enhance efficiency and service quality.

Requirements:
- Bachelor’s degree in Business Administration or related field (preferred).
- 1-3 years of experience in operations or similar role.
- Strong organisation and multitasking skills.
- Good communication and problem-solving abilities.
- Basic knowledge of MS Office / Google Workspace.
- Ability to work in a quick-paced environment.

Job Types: Full-time, Permanent

Benefits:
- Cell phone reimbursement

Work Location: In person

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
- Cell phone reimbursement

Experience:
- Customer support: 1 year (required)

Work Location: In person

📌 Senior Operation Executive (Rewari)
🏢 Lumbee International
📍 Rewari