Roles & Responsibilities
- Make outbound calls to prospective customers and generate leads for construction projects.
- Handle incoming customer inquiries and provide project-related information.
- Follow up with leads, schedule site visits, and coordinate with the sales team.
- Maintain records of customer interactions, leads, and follow-up activities.
- Explain project details, offers, and services to potential customers.
- Identify customer requirements and provide appropriate information.
- Maintain regular communication with existing and potential clients.
- Update customer details and call records in CRM systems.
- Achieve daily/weekly/monthly calling and lead generation targets.
- Coordinate with sales and marketing teams for campaign follow-ups.
- Handle customer queries professionally and ensure a positive customer experience.
- Prepare call reports and share updates with the reporting manager.
Required Qualifications & Skills
- Any Bachelor’s degree or equivalent qualification.
- 3-5 years of experience as a Telecaller, Telesales Executive, or Customer Support Executive.
- Experience in the construction, real estate, or property industry is preferred.
- Excellent communication and convincing skills.
- Positive customer handling and negotiation abilities.
- Basic knowledge of CRM software and MS Office.
- Ability to achieve targets and work in a fast-paced environment.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund