Remote

Role overview:
The Director of Engineering & AI-Enabled Delivery will lead a multidisciplinary, remote organization of ~150 professionals across software engineering, business analysis, design, content, and internal platforms.

This leader will stabilize delivery, modernize engineering practices on cloud platforms, and build an AI-ready organization where teams use advanced tools responsibly and effectively to ship scalable products and services.

Key responsibilities:
Organization and leadership:
- Own the India-based engineering and delivery organization across SaaS products, custom development, and internal tools.
- Design and implement a clear team structure (managers, tech leads, product/BA leads) with defined charters and accountability.
- Build and develop high-performing managers and technical leaders; establish succession plans for key roles.

Engineering and AI-enabled delivery:
- Define and enforce a standardized SDLC and delivery model for all teams, including cross-functional ceremonies and quality gates.
- Establish cloud-native standards,



reference architectures, and CI/CD pipelines for SaaS, web products, and internal tools.
- Integrate AI tools into the development lifecycle (coding copilots, test generation, documentation assistants) with transparent guardrails and human accountability.

Quality, reliability, and operations:
- Set engineering standards for code quality, test automation, observability, and incident management.
- Oversee architecture and design reviews for major initiatives; challenge and coach teams on scalability, security, and maintainability.
- Own reliability metrics and continuous-improvement programs to reduce defects and incidents.

Talent development and culture:
- Create and maintain a comprehensive skill matrix covering technical, AI, cloud, and cross-functional skills across all roles.
- Define career paths and promotion criteria for engineers, managers, and cross-functional roles; make progression transparent and merit

📌 Director of Engineering (Gandhinagar)
🏢 Etech Global Services
📍 Gandhinagar