Job Overview

Key ResponsibilitiesStore Operations & Management
- Oversee daily operations of the pharmacy store
- Ensure smooth billing, dispensing, and customer service processes
- Maintain store hygiene, layout, and visual merchandising standards
- Handle opening and closing of the store

Inventory & Stock Management
- Manage stock levels, expiry tracking, and reorder planning
- Coordinate with distributors and suppliers for timely procurement
- Ensure zero stock-outs of critical medicines
- Conduct regular stock audits and reconciliation

Customer Service
- Ensure high-quality customer service and patient satisfaction
- Guide customers regarding OTC medicines and general product queries
- Handle escalations and resolve complaints effectively

Regulatory Compliance
- Ensure compliance with pharmacy laws and licensing requirements
- Maintain proper documentation for prescriptions and controlled drugs
- Ensure adherence to storage norms for medicines

Team Management
- Supervise pharmacists, assistants, and billing executives




- Schedule shifts and ensure manpower availability
- Train staff on product knowledge and customer handling

Sales & Business Growth
- Achieve monthly sales targets and improve store profitability
- Promote health products, OTC items, and wellness categories
- Support local marketing and promotional activities

Required Qualifications
- Diploma / Degree in Pharmacy (D.Pharm / B.Pharm preferred)
- Valid pharmacy registration (State Pharmacy Council)
- 3-7 years of experience in retail pharmacy operations
- Prior experience as Store Incharge / Pharmacist preferred

Key Skills
- Robust knowledge of medicines and pharmacy operations
- Inventory and stock management expertise
- Leadership and team supervision
- Customer handling and communication skills
- Basic computer and billing system knowledge (POS systems)

Preferred Attributes
- Experience in launching or managing new pharmacy outlets
- Strong problem-solving and decision-making ability
- Hi

📌 Store In-charge (Gota)
🏢 the medicine point
📍 Gota