Responsible for effective delivery of technical support and installations. This will include break-fix tasks, includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter.
- Pprioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of
- technician activities in accordance with internal polices and service level agreements.
- Provide 24x7 site coverage for Oracle OCI datacenter sites and be part of Shift ROTA's to cover 24x7
- Work involves some problem solving with assistance and guidance. Understands and applies company policies and procedures.
- Supports day to day hardware maintenance and readily implements repairs for known failure modes in servers and network equipment.




- Basic knowledge on operating system, hardware and network fundamentals, concepts, repair & diagnosis.
- Basic knowledge of datacenter design, including electrical and cooling plant & operations
- Ability to work independently and as part of a team, evaluating issues and taking appropriate actions to resolve them.
- Solid knowledge of datacenter design, including electrical and cooling plant & operation
- Solid knowledge on operating system, hardware and network fundamentals, concepts, repair & diagnosis.
- Prioritizes work based on severity, identifies and provides remediation feedback in defined processes.
- Positive level of spoken English language is required.

📌 Data Center Technician (Navi Mumbai)
🏢 Oracle
📍 Navi Mumbai