Job Information

Date Opened
- 06/23/2026

Job Type
- Full time

City
- Chennai

State/Province
- Tamil Nadu

Country
- India

Zip/Postal Code
- 600096

Industry
- Technology

IT Infrastructure SME (L2 / Subject Matter Expert)
- Work/Job Location: Work from Office - Perungudi, Chennai Tamil Nadu | Reliably commute or planning to relocate before starting work (required)
:
- Qualification: Computer Science/Technology Graduates
- Shift: Rotational Shift
- Certification: CCNA and networking certifications
- Responsibilities:
- Infrastructure Management
- Manage Windows and Linux servers, including administration, patching, performance monitoring, and service availability.
- Manage Active Directory, Group Policies, DNS, DHCP, VPN, and related infrastructure services.
- Support network troubleshooting and coordinate with ISPs and infrastructure vendors.
- Security Management
- Review security alerts, investigate incidents, and coordinate remediation activities.
- Implement security hardening, vulnerability management, and patch compliance programs.




- Compliance & Governance
- Implement and maintain Information Security Management System (ISMS) controls aligned with ISO 27001:2022 and HIPAA Security Rule requirements.
- Develop and maintain IT security policies, standards, SOPs, and operational procedures.
- Support risk assessments, compliance reviews, audits, and corrective action tracking.
- Manage IT-related compliance awareness programs and phishing simulations.
- Backup, BCP & DR
- Manage backup operations, recovery testing, and restoration activities.
- Develop, maintain, and periodically test Business Continuity and Disaster Recovery procedures.
- Ensure backup compliance and recovery readiness.
- Incident & Problem Management
- Handle L2/L3 escalations from Front Desk Engineers.
- Perform root cause analysis (RCA) for recurring incidents and critical outages.
- Lead major incident management and service restoration efforts.
- Vendor & Project Coordination
- Coordi

📌 IT Infrastructure (Chennai)
🏢 SRM Technologies
📍 Chennai