Role-Assistant Manager - Quality
Experience
- 5-10 Years.
Location
- Hyderabad.

About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia,



we all work together to drive innovation and success.

Job Summary:
We are looking for a passionate Quality Manager - Sales Operations in Hyderabad with 5+ years of experience in quality team management. The role involves leading QA teams, driving process improvements, ensuring SLA adherence, and managing client relationships. Strong analytical, people management, and communication skills are essential. Adaptable to work in global shifts.

Responsibilities:
- Manage a team of QA's.
- Willing to work in 24*7 shifts.
- Responsible for Customer Relationship Management.
- Monitoring the overall functioning of processes, identifying improvement areas, and implementing adequate measures to minimize error opportunities.
- Adhering and meeting the SLA's and the contractual obligation for the processes operating.
- Perform assigned functions according to standardized policies and procedures.
- Interaction with clients and internal stakeholders.

📌 Assistant Manager (Hyderabad)
🏢 MarketStar
📍 Hyderabad