Job description:
Dr.Care Homeopathy Group, established in 2005 by Dr. A.M. Reddy, is a leading chain of homeopathy and Toot dental clinics across India. Renowned for its success in treatments, the group is dedicated to advancing homeopathy and has reached millions of people nationwide. With a solid focus on patient care and effective treatments, Dr.Care Homeopathy Group has established itself as a trusted healthcare provider. The organization is driven by an ethos of delivering high-quality care and achieving positive outcomes for patients.

Position: Call Center Team Leader (Dental Industry)

Company: Toot Dental

Location: Hyderabad

Industry: Dental / Healthcare

Qualification: Any Graduate

Experience: 2+ Years as a TL

Salary: 2.5LPA-3.3 LPA, SLIGHT NEGOTIABLE, INCENTIVES

Job Summary:
Key Responsibilities:
- Lead and manage call center team for dental clinic/hospital sales process:
- Handle inbound & outbound calls related to dental treatments, consultations, and packages
- Drive team targets:lead conversion, appointment bookings, follow-ups & revenue:
- Monitor call quality,



team performance, productivity and sales metrics
- Train and guide team members on dental services and customer handling
- Coordinate with dentists/clinics for patient appointments and treatment follow-ups
- Manage patient inquiries related to implants, aligners, cosmetic dentistry, dental procedures
- Maintain daily/weekly MIS reports and sales dashboards
- Handle escalated patient concerns and ensure better patient experience

Required Skills:
- 3+ years experience as Call Center Team Leader:
- Dental industry / healthcare sales process experience preferred
- Strong team handling and sales conversion skills
- Good communication skills (English + Hindi + Telugu preferred)
- Knowledge of CRM & lead management systems

Regards

Praveen

HR-Toot Dental

(phone hidden)

Pay: ₹20,000.00 - ₹27,000.00 per month

Experience:
- Tele sales -Team Leader: 2 years (preferred)
- Call center TL-Sales Proc

📌 Call Center Team Leader-dental Industry-sales Process-hyd (Hyderabad)
🏢 Toot Dental
📍 Hyderabad