Operations Executive - ResortJob Summary

Key Responsibilities
- Explain resort packages, room availability, pricing, and amenities to potential guests.
- Coordinate room bookings, confirmations, cancellations, and modifications.
- Follow up with clients regarding reservations and payment confirmations.
- Maintain strong client relationships by providing timely and professional support.
- Coordinate with the on-site resort team to ensure smooth guest arrivals and special requests.
- Resolve customer queries and complaints efficiently by coordinating with relevant departments.
- Update booking records and maintain accurate customer information.
- Prepare daily booking and occupancy reports.
- Assist in achieving monthly booking and revenue targets through effective client communication.

Required Skills:
- Excellent verbal and written communication skills.




- Solid customer service and relationship management abilities.
- Good organizational and multitasking skills.
- Basic knowledge of MS Office (Excel, Word) and Google Workspace.
- Ability to handle multiple client calls professionally.
- Positive attitude and problem-solving mindset.

Experience
- 0-2 years of experience in customer service, hospitality, resort operations, front office, or tele calling.
- Freshers with excellent communication skills are also encouraged to apply.

Preferred Qualification
- any degree with good communication.
- Experience in hospitality, travel, or resort booking is an added advantage.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:
- Paid time off
- Provident Fund

Work Location: In person

📌 Operational Executive (Ramamurthy Nagar)
🏢 Studio Naadi
📍 Ramamurthy Nagar