19 Aug
|
Logitech
|
Chennai
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Role:
Your Contribution:
Move fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviors you’ll need for success at Logitech. In this role you will:
- Manage the day to day IT support for Logitech’s Global Partner portal - act as the “expert” support for the Channel Operations team that handles user issues
- Manage the enhancement requests JIRA queue and work as the Business Analyst on ongoing and future global partner portal projects
- Partner with WW IT, Sales, Operations, Finance & Marketing teams to extract and document business and technical requirements, lead design sessions, and organize training, user acceptance testing and delivery efforts
- Collaborate with cross-functional teams to share information, build consensus, and help ensure work aligns with internal strategic priorities and achieves common goals
- Work effectively with a wide range of stakeholders across the globe and at all levels of the organization. Build positive worki ng relationships, drive robust team engagement and effectively manage escalations
- Develop and maintain detailed knowledge of the business's current technology and infrastructure from a functional perspective
- Serve as consultant to i nternal business groups on process improvement projects designed to improve their business results
- Should be passionate about leveraging AI and automation to redefine our landscape, transitioning from a standard administrator into an expert AI operator within a three-year horizon.
Key Qualifications:
For consideration, you must bring the following minimum skills and behaviors to our team:
- 5+ years in the IT Industry, working on CRM/ PRM projects- Experience with PRM/ Channel Incentive tools such as Impartner, 360 Insights etc.
- Expertise with business processes around Marketing, Sales & C
📌 Prm/ Salesforce Administrator, Partner Experience (Chennai)
🏢 Logitech
📍 Chennai