19 Aug
|
Apex Actsoft Technologies
|
Baner
19 Aug
Apex Actsoft Technologies
Baner
Job Title: Support Field Executive (Tally ERP / TallyPrime)Job Location
- Baner, Pune_
Qualification
- B.Com Graduate
- Freshers with good Tally knowledge can also apply.
Job Summary
Key Responsibilities
- Visit client locations to provide onsite support and training.
- Install, configure, and assist customers with TallyPrime software.
- Train customers on day-to-day operations and effective usage of TallyPrime.
- Provide support to clients who have purchased Tally licenses, Annual Maintenance Contracts (AMC), or other software products from the company.
- Resolve basic software-related issues and coordinate with the technical team for advanced support.
- Ensure timely completion of service calls and customer requests.
- Maintain service reports and update visit details regularly.
- Build and maintain strong customer relationships through professional service.
- Promote AMC renewals and inform customers about additional products and services offered by the company whenever appropriate.
Required Skills:
- Good knowledge of TallyPrime.
- Understanding of accounting concepts and GST.
- Basic troubleshooting skills.
- Good communication and presentation skills.
- Customer-oriented attitude.
- Ability to travel for field visits.
- B.Com Graduate.
- Good understanding of accounting entries and business processes.
- Willingness to travel extensively for client support.
- Positive attitude, eagerness to learn, and problem-solving mindset.
- Two-wheeler with a valid driving license will be an added advantage.
Employment Type
- Full-time
Salary
Why Join Us?
- Opportunity to work with a growing software solutions company.
- Hands-on exposure to multiple business software products.
- Continuous learning and professional development.
- Chance to build strong client interaction and technical support skills.
Pay: From ₹18,000.00 per month
Work Location: In person
📌 Field Support Specialist (Baner)
🏢 Apex Actsoft Technologies
📍 Baner