Shreeji Quarry Pvt. Ltd.
JOB TIME - 9.30AM TO 6.30 PM
LOCATION - NIKOL (gangotri circle nikol)
MOBILE NO - (phone hidden)

SALARY - 15000 TO 20000

Job Summary

Key Responsibilities
- Handle and manage approximately 60-65 existing customer accounts of the assigned plant.
- Build and maintain strong relationships with existing customers.
- Make regular customer calls for order follow-up, payment collection, and customer support.
- Follow up for outstanding payments and ensure timely collections.
- Attend customer calls and respond to queries in a professional and timely manner.
- Resolve customer complaints by coordinating with Production, Dispatch, Accounts, and other internal departments.
- Ensure customer issues are addressed promptly to maintain high customer satisfaction.
- Coordinate with internal teams for smooth order processing and timely deliveries.
- Maintain records of customer interactions, collections, complaints, and follow-up activities.
- Share regular updates with management regarding customer feedback, collections, and pending issues.




- Ensure excellent customer service and maintain the company's professional image.

Required Skills:
- Excellent communication and interpersonal skills.
- Strong calling and telephonic conversation skills.
- Confident and talented in handling customer calls professionally.
- Good customer relationship management skills.
- Strong follow-up and coordination abilities.
- Positive negotiation and convincing skills.
- Ability to resolve customer complaints effectively.
- Positive attitude, self-motivated, and result-oriented.

Qualification
- Graduate in any discipline.

Experience
- 1-3 years of experience in Sales, Sales Coordination, Customer Service, or Customer Relationship Management in a Manufacturing Company is preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund

Education:
- Bachelor's (preferred)

Language:
- Gujarati (required)

Shift availa

📌 Back Office Executive (Nikol)
🏢 Shreeji Quarry
📍 Nikol