Location
- Parra Goa
Key Responsibilities:
- Coordinate with clients, owners, vendors, and internal operations teams.
- Assist in managing client queries, follow-ups, and escalations.
- Support in maintaining CRM records and updating booking/reservation platforms.
- Prepare reports, MIS documentation, and maintain accurate data records.
- Conduct field visits and assist with coordination at SRO/government offices when required.
- Support the team in documentation and registration-related processes.
- Ensure smooth coordination across different time zones and client requirements.
- Assist in maintaining customer satisfaction and understanding luxury customer expectations.
- Support social media and online reputation management activities when required.
Requirements:
- Good verbal and written communication skills in English.
- Basic knowledge of CRM/customer service processes.
- Familiarity with CRM software and booking/reservation platforms is preferred.
- Basic understanding of legal documentation and registration processes.
- Working knowledge of Excel, Google Sheets, and MIS reporting.
- Ability to multitask and handle responsibilities calmly and professionally.
- Strong coordination and interpersonal skills.
- Adaptable with working hours and field visits as per business requirements.
Preferred Background:
- Prior internship or exposure in CRM, customer service, hospitality, or real estate will be an added advantage.
- Freshers with strong communication and coordination skills are welcome to apply.
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
📌 CRM Executive (Goa)
🏢 ALYF
📍 Goa