About the Role

Key Responsibilities
- Handle customer and client grievances professionally.
- Resolve complaints within the defined timeline.
- Coordinate with internal departments for issue resolution.
- Maintain accurate records of complaints and follow-ups.
- Build and maintain long-term relationships with clients.
- Ensure timely communication and regular updates to customers.
- Prepare grievance reports and maintain MIS.
- Improve customer experience through effective problem-solving.

Requirements:
- Graduate in any discipline (MBA preferred).
- Age: 23-40 years.:
- 1-3 years of experience in Customer Service, Relationship Management, Client Handling, or Grievance Redressal.
- Excellent communication skills in Hindi and English.
- Strong problem-solving and negotiation skills.
- Positive knowledge of MS Office (Excel, Word, Outlook).
- Ability to work under pressure and meet deadlines.

What We Offer
- Market-competitive salary
- Performance-Based Incentives
- Professional Growth Opportunities
- Supportive Work Environment
- Training & Career Development

Pay: ₹12,000.00 - ₹18,000.00 per month

Advantages:
- Cell phone reimbursement

Work Location: In person

📌 Relationship Executive-grievance Department (Dehradun)
🏢 AS SARVESAM SAMASYA SAMADHANANI
📍 Dehradun