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- Requisition Number: 54459
Job Location: Chennai, IND
Global Grade: Band 7
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 21/07/2026
Posting End Date: 31/07/2026
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Job Summary

Global Reconciliations Role - Managing Reconciliations for the CPBB Products for the Bank across Geographies.

Key Responsibilities

Processes
- Manage account reconciliation activities covering;
- Internal/ GL account (suspense and sundry) reconciliations,
- Credit Card, ATM, retail branch banking reconciliations
- Handle customer queries and correspondence (both internal and external) and maintain effective working relationships with all

departments, country and internal stakeholders including technology teams.
- Ensure effective follow ups and escalations, both internal and external, in resolving outstanding reconciliation items, process





and system issues, as per agreed SLA / reconciliation matrix, DOIs. Ability to differentiate escalations to various senior levels

depending on the nature and impact of an issue/open reconciliation break with explicit articulation of the requirement and attention from them is a must.
- Actively look for opportunities to standardize processes / automate / eliminate nonvalue added activities and implement them for process improvements.
- Liaise extensively with a wide set of senior stakeholders, get required support to resolve long outstanding reconciliation open items and get buy -in to implement process / system changes
- Continuously improve team productivity to the standards prescribed
- Create sufficient back-ups for each process to eliminate key staff risk at any point of time.. Work to reduce System Downtime in collaboration with technology teams
- Perform end-to-end analysis of reconciliation processes

📌 Manager (Chennai)
🏢 Standard Chartered
📍 Chennai