Position: Customer Relationship Executive (CRE)

Department: Customer Relations

Location: Gachibowli, Hyderabad

Employment Type: Full-Time

Job Summary:
Key Responsibilities
- Build and maintain strong relationships with customers by providing exceptional service.
- Address and resolve customer issues in a timely and professional manner.
- Follow up with customers to ensure satisfaction and maintain long-term relationships.
- Coordinate with internal departments to facilitate prompt resolution of customer requests.
- Maintain accurate customer records and interaction logs.
- Provide information regarding company products and services.
- Prepare customer service reports and feedback summaries as required.
- Ensure a positive customer experience at all times.

Required Skills:
- Excellent verbal and written communication skills in English.:
- Fluency in spoken English is mandatory.:




- Strong interpersonal and relationship management skills.
- Professional attitude and customer-centric approach.
- Ability to handle customer concerns with patience and professionalism.
- Strong organizational and multitasking abilities.
- Problem-solving and conflict-resolution skills.

Qualifications:
- Bachelor's degree in any discipline.
- Previous experience in Customer Service, Customer Relations, Telecalling, or Client Handling will be an added advantage.

Preferred Attributes
- Professional appearance and etiquette.
- Strong listening and communication skills.
- Ability to work in a rapid-paced environment.
- Positive attitude and team-oriented mindset.

Job Location

Gachibowli, Hyderabad

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Client Relationship Executive (Gachibowli)
🏢 Ozrit
📍 Gachibowli